Welcome. Everything said during this chat will be treated in the strictest confidence.<div style='font-size:16px';><strong>Mark B.</strong> :  Hi pam<br></div><div style='font-size:16px';><strong>Mark B.</strong> :  Sorry for any delay you might have experienced. Where you waiting some time for a response?<br></div><div style='font-size:16px';><strong>Mark B.</strong> :  (Were)<br></div><div style='font-size:16px';><strong>Mark B.</strong> :  I'm sorry but it seems we might have got disconnected? Please do come back on the chat and get the support you need for your friend or family member. <br></div><br>== This Chat Has Been Closed ==<br>Press "Exit Chat" to return to homepage.