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Karen T. : Good morning pat, my name is karen. I’m a compulsive gambler. How are you today?
Pat : There is a meeting in Dunfermline on Monday 13th March, I want to take my Nephew do we need to make an appointment?
Karen T. : No you don’t need to make an appointment but I can get in touch with a member from Dunfermline who could meet you outside the meeting and get in touch with you before hand if you would like?
Pat : Yes that would be good.
Karen T. : No problem pat. I can confirm that your details will only be passed onto one member from the Dunfermline meeting and no one else. When would be a good time to call or would you prefer text?
Pat : Could text me.
Karen T. : No problem. What’s your number?
Pat : 07593404169.
Karen T. : Thankyou, I will get someone to contact you today. Do you have any questions that you’d like to ask while we’re here? I’ll try my best to answer any for you
Pat : Not at the moment but thanks for your help.
Karen T. : No worries pat. I wish you and your nephew all the best. He’s fortunate to have you
Pat : Thanks, bye.
Karen T. : Bye pat

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